Other Payment Options
Pepco offers a variety of ways to pay your bill!
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Automatic Payments
Sign up for Pepco’s Pre-Authorized Transfer (PAT) Program and your electric bill will be paid automatically from your bank, savings and loan or credit union checking account each month.
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Telephone
Pepco’s Voice Response System allows you to pay by electronic check or call BillMatrix to pay over the phone with a credit or debit card.
- BillMatrix
For a nominal fee, you can pay your bill with a credit or debit card online through BillMatrix.
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Mail
Mail your check or money order payment to:
Pepco
PO Box 4863
Trenton, NJ 08650-4863
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In Person
For your convenience, visit ACE or Global Express locations, and Western Union outlets in the Washington area. Customers also may stop by Pepco's Customer Service Centers.
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Payment Plans
Pepco offers several payment plans to fit your budget, including Budget Billing, Extended Payment and Time Payment Arrangements.
Payment Plans
Budget Billing
Make a fixed payment each month, avoiding the fluctuation in monthly bills. More Information
Extended Payment
For residential customers whose main source of income is from government/low-income programs. More Information
Time Payment Arrangements
For customers who may be experiencing temporary financial hardship. More Information
Third-Party Notification
If you are unable to manage your business affairs or plan to be away from home, you may designate a relative, or other third party to receive a copy of your disconnection notice for non-payment. More Information
Payment Support and Assistance Programs
At Pepco, we want to help our customers who are having difficulty paying their electric bills. That’s why we designed our Residential Aid Discount (RAD) program to help qualified District of Columbia customers. Pepco's average payment plan
An alternative payment plan that allows you to pay your electric bill in equal monthly installments. More Information
